Help Center
Can we help?
Find answers to popular questions about banking and giving options, our website and technical questions, how our missionaries raise financial support, or about Reliant.
How to Give
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Interested in giving a one-time, end of year gift? Go to Reliant.org and click on Missionaries (first option on the top bar). Type in your missionary’s name into the search bar. Once you find your missionary, click on the green Give Now text under their photo. On that page, select the amount you would like to give and then be sure to click on the box next to One-Time. Then press Continue and follow the rest of the instructions as they come up. Read MoreRead MoreGo to Reliant.org and click on Missionaries (first option on the top bar). Type in your missionary’s name into the search bar. Once you find your missionary, click on the green Give Now text under their photo. On that page, select the amount you would like to give and then be sure to click on the box next to One-Time. Then press Continue and follow the rest of the instructions as they come up. Read More
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How do I cancel my giving? Go to Reliant.org and click on My Account. Sign in to your account and go to your giving dashboard. From there you will be able to edit your active gifts section. Read MoreRead MoreGo to Reliant.org and click on My Account. Sign in to your account and go to your giving dashboard. From there you will be able to edit your active gifts section. Read More
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Looking for your End of the Year Giving Statement? Your End of the Year Giving statement will be mailed to your address on file and will be available digitally in your online account by January 31st. Read MoreRead MoreYour End of the Year Giving statement will be mailed to your address on file and will be available digitally in your online account by January 31st. Read More
Website & Technical Questions
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Interested in giving a one-time, end of year gift? Go to Reliant.org and click on Missionaries (first option on the top bar). Type in your missionary’s name into the search bar. Once you find your missionary, click on the green Give Now text under their photo. On that page, select the amount you would like to give and then be sure to click on the box next to One-Time. Then press Continue and follow the rest of the instructions as they come up. Read MoreRead MoreGo to Reliant.org and click on Missionaries (first option on the top bar). Type in your missionary’s name into the search bar. Once you find your missionary, click on the green Give Now text under their photo. On that page, select the amount you would like to give and then be sure to click on the box next to One-Time. Then press Continue and follow the rest of the instructions as they come up. Read More
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How do I cancel my giving? Go to Reliant.org and click on My Account. Sign in to your account and go to your giving dashboard. From there you will be able to edit your active gifts section. Read MoreRead MoreGo to Reliant.org and click on My Account. Sign in to your account and go to your giving dashboard. From there you will be able to edit your active gifts section. Read More
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Looking for your End of the Year Giving Statement? Your End of the Year Giving statement will be mailed to your address on file and will be available digitally in your online account by January 31st. Read MoreRead MoreYour End of the Year Giving statement will be mailed to your address on file and will be available digitally in your online account by January 31st. Read More
How To Give
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Interested in giving a one-time, end of year gift? Go to Reliant.org and click on Missionaries (first option on the top bar). Type in your missionary’s name into the search bar. Once you find your missionary, click on the green Give Now text under their photo. On that page, select the amount you would like to give and then be sure to click on the box next to One-Time. Then press Continue and follow the rest of the instructions as they come up. Read MoreRead MoreGo to Reliant.org and click on Missionaries (first option on the top bar). Type in your missionary’s name into the search bar. Once you find your missionary, click on the green Give Now text under their photo. On that page, select the amount you would like to give and then be sure to click on the box next to One-Time. Then press Continue and follow the rest of the instructions as they come up. Read More
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How do I cancel my giving? Go to Reliant.org and click on My Account. Sign in to your account and go to your giving dashboard. From there you will be able to edit your active gifts section. Read MoreRead MoreGo to Reliant.org and click on My Account. Sign in to your account and go to your giving dashboard. From there you will be able to edit your active gifts section. Read More
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Looking for your End of the Year Giving Statement? Your End of the Year Giving statement will be mailed to your address on file and will be available digitally in your online account by January 31st. Read MoreRead MoreYour End of the Year Giving statement will be mailed to your address on file and will be available digitally in your online account by January 31st. Read More
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Want to update your automatic withdrawal information? Go to Reliant.org and click on My Account. Sign in to your account and you will be able to update your automatic withdrawal information. Read MoreRead MoreGo to Reliant.org and click on My Account. Sign in to your account and you will be able to update your automatic withdrawal information. Read More
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What is a special gift? A special gift is our way of talking about a one-time gift that is not recurring. Because our missionaries and church planters raise a monthly budget, many donors do choose to give a regularly monthly amount that the missionary can plan into their budget. Read MoreRead MoreA special gift is our way of talking about a one-time gift that is not recurring. Because our missionaries and church planters raise a monthly budget, many donors do choose to give a regularly monthly amount that the missionary can plan into their budget. Read More
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What is the difference between an automatic and recurring gift? Missionaries are responsible to raise a monthly budget, and recurring gifts are regular gifts that help meet the ministry support goal. Read MoreRead MoreMissionaries are responsible to raise a monthly budget, and recurring gifts are regular gifts that help meet the ministry support goal. Read More
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What is LifeLink? LifeLink is our automatic giving service that transfers your gift on the schedule you choose. Giving is via your bank account or your credit or debit card (e.g. VISA or Mastercard). Read MoreRead MoreLifeLink is our automatic giving service that transfers your gift on the schedule you choose. Giving is via your bank account or your credit or debit card (e.g. VISA or Mastercard). Read More
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What address should I send checks to? Checks should be sent to: Reliant 11002 Lake Hart Drive, Suite 100, Orlando, FL 32832 Read MoreRead MoreChecks should be sent to: Reliant 11002 Lake Hart Drive, Suite 100, Orlando, FL 32832 Read More
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My banking information has changed. How do I update it? Update your gift payment information at your profile in your Giving Dashboard. Read MoreRead MoreUpdate your gift payment information at your profile in your Giving Dashboard. Read More
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My credit card number has changed or expired. How do I update it? Update your gift payment information at your profile in your Giving Dashboard. Read MoreRead MoreUpdate your gift payment information at your profile in your Giving Dashboard. Read More
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How do I print my gift receipt? Print any gift receipt at your Giving History, located at your Giving Dashboard. You can print or save to PDF document and print at a later time. Read MoreRead MorePrint any gift receipt at your Giving History, located at your Giving Dashboard. You can print or save to PDF document and print at a later time. Read More
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How do I find my donor account number? Find your Donor Account Number on your Giving Dashboard or call us at 407.671.9700 Read MoreRead MoreFind your Donor Account Number on your Giving Dashboard or call us at 407.671.9700 Read More
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What date is the last date for giving in this tax year? Donors who want to count their gift as a tax deduction in the current year may give online until 11:59 PM on December 31. These gifts are instant and secure. Read MoreRead MoreDonors who want to count their gift as a tax deduction in the current year may give online until 11:59 PM on December 31. These gifts are instant and secure. Read More
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How do I initiate a gift of stock or securities? Reliant Mission, Inc is happy to accept your gift of stock or securities as a charitable gift for the important work of ministry. Read MoreRead MoreReliant Mission, Inc is happy to accept your gift of stock or securities as a charitable gift for the important work of ministry. Read More
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Is credit card, check, or bank account giving most effective? If you have a choice of payment method, Reliant does recommend our secure bank account transfer for lowest overhead cost while providing the same convenience. Read MoreRead MoreIf you have a choice of payment method, Reliant does recommend our secure bank account transfer for lowest overhead cost while providing the same convenience. Read More
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Can I use a checking account or a savings account to give? Absolutely. Reliant recommends our secure bank account transfer for lowest administrative overhead. Read MoreRead MoreAbsolutely. Reliant recommends our secure bank account transfer for lowest administrative overhead. Read More
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Can I use a debit card to give? Yes: Reliant can accept any card with a Visa, Mastercard, Discover, or American Express logo. Choose the credit card option to enter your information. Read MoreRead MoreYes: Reliant can accept any card with a Visa, Mastercard, Discover, or American Express logo. Choose the credit card option to enter your information. Read More
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Can I use my bank account to give? Absolutely. Reliant recommends our secure bank account transfer for lowest administrative overhead. Read MoreRead MoreAbsolutely. Reliant recommends our secure bank account transfer for lowest administrative overhead. Read More
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How do I pause or temporarily hold a recurring gift? We understand that circumstances can change. To place any recurring gift on hold, Login to your Donor Dashboard Choose Make Changes Place a gift on hold. Gifts on hold will not transfer while they are on hold. You must remove the hold for the gift transfer to continue. Missed gifts will not be made up automatically. Read MoreRead MoreWe understand that circumstances can change. To place any recurring gift on hold, Login to your Donor Dashboard Choose Make Changes Place a gift on hold. Gifts on hold will not transfer while they are on hold. You must remove the hold for the gift transfer to continue. Missed gifts will not be made up automatically. Read More
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Can I use a credit card to give? Absolutely. Reliant can accept any card with a Visa, Mastercard, Discover, or American Express logo. The issuing bank does not have to be from the U.S. Read MoreRead MoreAbsolutely. Reliant can accept any card with a Visa, Mastercard, Discover, or American Express logo. The issuing bank does not have to be from the U.S. Read More
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Can I use my bank's own billpay to send gifts? Yes, you can use your own bank's billpay system to send gifts for any ministry fund. Please see details. However, we recommend our LifeLink system for faster and more secure transfer. Read MoreRead MoreYes, you can use your own bank's billpay system to send gifts for any ministry fund. Please see details. However, we recommend our LifeLink system for faster and more secure transfer. Read More
